"I don't want to argue," Lily says, first off. She sits too, finally, takes a drink of tea while she tries to figure out how to word what she wants to express.

Easier said than done. (Hah.)

"I don't know what the problem is," softer, slowly, "I can tell something is off but I not what, and it's bothering me. It feels like I'm missing something, and it's driving me mad trying to figure out what it is."

There is genuine confusion plain on her face, at any rate.

"I just want to understand."